About Us
Why Are You Here?
Services
Process Improvement
Lean, Six Sigma, and Kaizen are a few total quality programs that lead to increased quality by taking waste and variability out of your business processes. Similarly, we work with your process improvement teams to improve effectiveness (getting the result you want,) efficiency (using the fewest resources) and adaptability (responding appropriately to a changing environment.)
We work with you to identify which business process(es) should be targeted, create the process improvement team charter, facilitate the team using a Kaizen-like methodology, deliver a redefined and streamlined process with an implementation plan and monitor implementation so you achieve the expected results. We also can train your people to repeat the approach for continuous process improvement.
We attack the waste in your business processes by removing non-value-added steps and improved customer satisfaction by focusing on desired results as your customer views them.
Customer Feedback
“Thank you so much for the absolutely outstanding training yesterday. It truly was just what we needed. You had a great mix of instructions and activities. I have been to many trainings through the years, but you had different approaches that I had not seen or heard. I received great feedback from the staff. I feel confident this is going to assist them with conflict resolution, and improved communication.”
~ Donna Rasmussen, Circuit Director, Guardian ad Litem
The Value of Core Values
This book challenges anyone leading a business to integrate key ideals into daily operations by using inspiring and practical case studies.