About Us

Our goal is to help you achieve significant long-term results and to successfully address current needs. We accomplish this by developing a collaborative partnership with you in which you clearly identify the results desired and the obstacles that are preventing you from achieving those results.

Black Diamond Associates helps you discover the way to unlock the door to success and achieve the things that are most important to you. In short, we help you achieve improved results!

Through proven processes, we work with your organization to:

• Accelerate sales to meet and exceed quotas
• Shorten sales cycles and improve closing ratios
• Increase customer satisfaction and reduce customer problems
• Produce positive, measurable behavior change in leaders, managers, and supervisors
• Develop strategic plans – a roadmap for your business
• Align staff behavior with strategic objectives for successful implementation
• Improve productivity by eliminating waste
• Turn ideas into focused action that get results

We have partnered with our clients to achieve significant results:

• $1.2 Million annual productivity gains
• 400%+ growth in business
• 25% decrease in processing time
• 91% reduction in complaints
• Weekends with the family…priceless

Our core values:

• Faith in God – Live and lead as Christ has taught us. Abiding in God to bear fruit in our lives.
• Family – Healthy family relationships come before business or client relationships.
• Integrity – Moral and ethical decisions, quality of our work and wholeness in self, word and deed.
• Honesty – We uphold honest business practices – there is no material threshold for honesty. Our word and our work can be trusted.
• Generosity – We give more than expected and give back to community with our time and talent and treasure.
• Have a positive impact on each person we meet.